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1. Kindly, Tick mark at the appropriate place:
Attitude
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Good
Average
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Responsiveness from our end
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Good
Average
Poor
Prices
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Good
Average
Poor
Quality of Product/Service
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Good
Average
Poor
Schedule Fulfillment
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Good
Average
Poor
Adopting new technology
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Good
Average
Poor
Your opinion about our current mode of Service
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Good
Average
Poor
Communication facilities like phone, fax etc.,
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Good
Average
Poor
Response speed
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Good
Average
Poor
General interaction with customers
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Good
Average
Poor
2. Your valuable Suggestions / Improvement points can be stated here: - (If you tick ‘Average’ or ‘poor’ for any of the queries please state reason and your suggestions in that area)
3. Please rate the our service*
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